Contact Us
We aim to respond to all enquiries within one business day (Monday–Friday, 9am–5pm GMT).
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Email us
support@vividlook.co.uk
Best for order queries, returns, and general questions
Order support
Track your order
Check your delivery status with your order number
Returns
Start a return
30 days to request a return, from the date your order ships
Check our FAQ first
Many questions about delivery times, returns, and payment are answered in our FAQ.
View FAQ →VividLook is a trading name of AIShopCart Ltd, a company registered in England and Wales (company number 17470645). Registered office: 167-169 Great Portland Street, London, United Kingdom, W1W 5PF.